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Butlers Chocolates

Membership Status:

Approved until 31 May 2022



About the company

Established in 1932, Butlers Chocolates is Ireland’s premier family-owned chocolatier. Butlers Chocolates are available in 30 countries and 60 airports around the globe, with a world-class reputation that continues to grow.

The company supplies a wide range of sustainably sourced chocolate products including; award-winning premium chocolate assortments, gourmet solid and filled chocolate bars in various sizes, chocolate collections with alcohol, souvenir gifts and travel retail exclusives.

Butlers is known and loved throughout Ireland and beyond for their eponymous retail concept - Butlers Chocolate Café, an innovative experience personifying the Butlers brand, now open in over 30 locations worldwide including South Asia and Dubai. Butlers Chocolates have won over 30 Great Taste Awards as well as numerous Irish Food Awards and Quality Irish Food Awards.

Key Sustainability Commitments

Committed to Responsible Sourcing

Butlers Chocolates is committed to the ethical sourcing of ingredients. Butlers Chocolates is a member of Cocoa Horizons, a programme which seeks to improve the livelihoods of cocoa farmers and their communities. The coffee used in Butlers Chocolate Cafés is Fairtrade certified and ethically sourced.

Focused on Renewable Energy

The company installed a 420,000kWh solar rooftop unit atop its Dublin factory; the biggest installation of its kind on an industrial premises in the Republic of Ireland. The installation of the unit meets approximately 14% of the company’s annual energy demand with over 350,000kWh of electricity generated each year.

Support Communities at Home and Abroad

Butlers pride themselves on being a socially responsible company and frequently support local, national and international charity and social projects that are of benefit to the wider community. They support the Hope Foundation – a Cork-based charity that works to feed and educate street children in Calcutta and produces bespoke chocolate bars for the Hope Foundation, which they sell on to raise funds.

Spotlight Target Area: Packaging
Within the packaging target area, Butlers has committed to taking a proactive
approach to packaging through the implementation of a number of initiatives. The
company has reached the set target across Butlers Chocolate Cafés to make 80% of its
takeaway cups recyclable by the year 2022. As of 2020, 100% of Butlers Chocolates
takeaway cups were certified recyclable, compared to a target of 40% for the year,
demonstrating exemplary performance in this area. The company also completed
another 2022 packaging target in 2020, to source 50% of the board used in printing
boxes in-house from FSC/PEFC sources. Butlers achieved 100% of all the printed
board from FSC sources, again exceeding their 2020 target. Overall, Butlers continues
to perform strongly with exemplary performance demonstrated across six different
targets and has now achieved Origin Green gold membership for two consecutive

Case Study 2020 Case Study 2021